Refund policy

Wag and Walk Return & Refund Policy

Thank you for shopping at Wag and Walk. If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• You will need to present the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you on the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us.